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Formalize Processes
By now you've recognized numerous tasks that you've either just handled because they needed to be completed or you tossed them to the first available person. It can be worth the investment to think about creating formalized processes around certain duties or tasks. This can help others learn faster, save time and avoid costly mistakes. An example of something you may want to formalize is employee hiring and onboarding. Early on this might be rather ad hoc, but there are methods to make this smoother so all necessary details are taken care of. Look around at your operations and consider other areas that can be streamlined. Record the formal processes and include them together into an operational guide or plan.
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Small Business Marketing 101: Using Email, Social, Video and More
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